Cuisinart appliances are popular for more than just their sophisticated and outstanding appearance, but also its inner-working that make it as the iconic brand as it is today. Moreover, Cuisinart supported by its reliable customer service that will assist their customers’ need and complain.
When you purchase Cuisinart kitchen appliances products, you will get a-3-year warranty on all its electric products against any manufacturing defect. Cuisinart provides a standard exchange appliance (identical or equivalent) during this 3-year period after purchasing.
To exchange your Cuisinart less satisfactory product, you have to return the product to your local retailer with the full defective product, the original proof of purchase (receipt or invoice) as well as the warranty card duly completed with your full contact details. Otherwise, you may contact the Cuisinart Customer Service. The product exchange will not extend the initial warranty period.
This warranty excludes damage resulting from:
• a drop or fall
• lack of or poor maintenance or cleaning
• use of harsh detergents that are inappropriate for the product
• use with voltage that is different from that indicated on the product
• force majeure
• dismantling, maintenance or repairs by unauthorised persons
• and generally any improper use of the product.
To facilitate the speed and accuracy of your return, please enclose a cheque or money order for the shipping and handling as stated in the Instruction Booklet that accompanied your product. In the event that you do not have proof of purchase date, for purposes of this warranty will be the date of manufacture.
Also be sure to include a return address, contact phone number, description of the product defect, proof of purchase, and any other information pertinent to the product’s return. Please note these warranties expressly exclude any defects other than manufacturer defects.
Importantly, It is recommended contact one of Cuisinart Customer Service Team to discuss the product in more detail If you are in any doubt about the item of Cuisinart products you wish to purchase.